# OR43 - Create a thread on an order Each message has a 30 Megabyte size limit, regardless of the number of attachments in the message.Call FrequencyRecommended usage: At each new thread posted on an orderMaximum usage: At each new thread posted on an order Endpoint: POST /api/orders/{order_id}/threads ## Path parameters: - `order_id` (string, required) Identifier of the order on which the thread is created ## Query parameters: - `shop_id` (integer) Use this parameter when your user has access to several shops. If not specified, the shop_id from your default shop will be used. ## Request fields (multipart/form-data): - `files` (array) List of attachments for the first message of the thread - `thread_input` (object, required) Thread content: body, topic, participants... - `thread_input.body` (string, required) Message body - `thread_input.to` (array, required) Message recipients Enum: "OPERATOR", "SHOP", "CUSTOMER" - `thread_input.topic` (object, required) Thread topicThe topic can either have a free or a fixed value depending on the topic type - `thread_input.topic.type` (string, required) Topic type Enum: "FREE_TEXT", "REASON_CODE" - `thread_input.topic.value` (string, required) Topic value ## Response 201 fields (application/json): - `message_id` (string, required) Id of the first message created on the thread - `thread_id` (string, required) Id of the created thread